Be part of the team that keeps CommBank moving forward. The Chief Operations Office brings together strategy, operations and transformation to deliver better outcomes for our customers and colleagues. Join a collaborative team where you’ll solve complex challenges, drive meaningful change and make an impact across the organisation while growing your career.
You are someone who thrives working end-to-end, from discovery and research through to service design, solution design and delivery. You’ll join a highly collaborative product, operations and technology environment where stakeholder engagement, curiosity and systems thinking are critical to success.
You’ll partner closely with Product Managers, Engineers, Architects, Investigators, Analysts and Business SMEs to understand complex operational challenges and translate them into intuitive, scalable solutions. Whether facilitating workshops, defining data relationships, mapping integrations or designing investigative workflows, you’ll bring a strong customer and user-centred lens to your work.
You’ll balance strategic thinking with hands-on execution, helping shape products that improve fraud detection, scam prevention and investigative effectiveness across the organisation.