● Develop, write, and maintain high-quality documentation including user manuals, system specifications, installation guides, integration documents, release notes, and FAQs.
● Collaborate with engineering, product, and QA teams to gather information and translate complex technical concepts into clear, concise, and structured documentation.
● Ensure all documentation aligns with company branding and adheres to industry-standard writing guidelines and style guides.
● Organize documents in a version-controlled repository and maintain document lifecycle through updates and reviews.
● Create visual aids (diagrams, workflows, etc.) to support documentation.
● Assist in preparing technical content for proposals and customer communications when needed.