A healthcare background, particularly in physician-practice operations, is highly valued but not required; a strong analyst from an adjacent industry can learn the domain. Relevant exposure includes provider productivity, patient access metrics, revenue cycle analytics, payer-mix analysis, population health and quality-measure reporting, value-based care analytics, referral management, and clinical staffing productivity. Familiarity with core operations metrics, including office visits, average encounter value (AEV), no-show rates, referral leakage, and lab turnaround time, is a plus.
Preferred experience includes eClinicalWorks, Salesforce, Dayforce, Greenhouse, Tableau or Power BI, and a financial ERP system such as Sage Intacct or a comparable platform.