• 1–2 years of experience as a Cold Caller or Telemarketer
• Strong spoken English and a neutral accent
• Experience handling US or AUS-based accounts
• Excellent communication, listening, and objection-handling skills
• Ability to work independently in a remote setup
• Solid organizational skills
• Excellent time management skills
• Able to work on a graveyard shift
• Familiarity with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g,. MS Office)
• Knowledge of online calendars and scheduling (e.g,. Google Calendar)
• Excellent phone, email, and instant messaging communication skills
• USB Headset with Noise Cancellation feature
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps