Core HCM Transaction Processing:
Process routine employee lifecycle transactions including hires, terminations, job changes, promotions, start date changes, compensation changes, leave transactions, transfers, and organizational assignments.
Ensures transactions are entered timely and accurately following documented procedures.
Case Management and Customer Support:
Manage assigned cases. Respond to requests for employee data administration support. Escalate issues outside established procedures.
Data Validation and Quality Control:
Validate incoming requests for completeness and accuracy.
Review transactions for policy compliance and proper workflow routing. Support correction of data discrepancies.
Records Management and Compliance:
Maintain employee records in accordance with organizational policies and retention requirements. Support audit and compliance requests.
Documentation and Continuous Improvement:
Follow standard operating procedures and job aids.
Recommend documentation updates when process changes are identified.
Participate in testing activities for Core HCM releases, defects, enhancements, and business process changes.