DepartmentVirtual Assistant / Full - Time, Operations
Company size51+ people
First seen5mo ago
Last seen2d ago
About the role
About the Role
We are a high-growth psychiatric practice that is expanding to 15 states via telemedicine, alongside a specialized physical clinic in Fairfax, VA (focused on TMS and Ketamine).
About the company
We have moved away from traditional agency models to a high-efficiency AI-Augmented Stack. We are looking for an Operations Manager to “pilot” this machine. You are not responsible for manual content writing or manual keyword bidding; you are responsible for orchestrating tools and ensuring clinical ROI.
The Tech Stack You Will Manage
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CRM: HubSpot Enterprise (including Breeze AI / Content Hub).
Local/State SEO & Reviews: KiwiHealth (Virtual Proximity Engine).
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Project Management: ClickUp.
Key Responsibilities
Responsibilities
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AI Content Orchestration: Use HubSpot Breeze to generate localized landing pages for 15 states and clinical blogs. You will audit these for medical accuracy (E-E-A-T) and brand voice.
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Productized Service Oversight: Monitor Ranked.ai deliverables. Audit their weekly PPC reports to ensure our Cost Per Acquisition (CPA) remains healthy and negative keywords are being filtered.
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Reputation & GEO-SEO: Manage KiwiHealth to respond to patient reviews (HIPAA-compliant) and ensure our “Virtual Proximity” listings are accurate across 15 states.
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Closed-Loop Reporting: Maintain a HubSpot Enterprise dashboard that tracks the journey from “Ad Click” to “Booked Appointment” to “5-Star Review.”
Requirements
Requirements
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HubSpot Enterprise Proficiency: You must understand Workflows, Custom Objects, and the Breeze AI Content Agent.
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AI-Native Workflow: You prefer using AI and productized services over manual labor.
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Healthcare Experience (Preferred): Understanding of HIPAA compliance and medical search intent (TMS, Ketamine, Psychiatry).
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Data-Driven: You focus on CPA and Conversion Rates, not “vanity metrics” like clicks or impressions.