* Provide customer support via Chat for international customers.
* Troubleshoot customer queries and requests.
* Manage customer expectations and ensure customer satisfaction.
* Document customer interactions for review and follow-up
* Utilize computing and technical expertise to respond to customer inquiries
* Regularly review customer feedback and take measures to improve customer service.
* Inform customers on the steps to follow to exploit services of the company
* Candidates should be willing to work in Night/ Rotational Shifts