1 Advises, counsels, and assists with the activities staff providing services; provides mechanical and servicing knowledge to assist and deliver excellent customer service and parts management and maintain vehicles according to maintenance and servicing standards.
2 Monitors servicing and maintenance records, inventory, and reporting for assigned location to ensure proper internal controls and effective services; maintains data and information on all servicing activities and assists in the prevention of errors.
3 Supports and gives counsel regarding purchasing requirements for effective servicing; ensures orders maintain adequate levels of inventory for efficient maintenance and service delivery for fleet vehicles and equipment.
4 Reviews purchase orders, price agreements, direct pay and office services orders to ensure documents are correct and accurate.
5 Inspects operations and performs services as needed; demonstrates knowledge and skill in delivering various services for fleet vehicles; assists lower level staff with challenging or complex servicing issues and resolves concerns to limit impact on fleet use.
6 Resolves complaints related to materials and problems with departmental employees, customers and vendors in accordance with departmental guidelines.
7 Recommends changes in policies and procedures for storeroom and warehouse activities.
8 Performs any and all other work as needed or assigned.
9 Performs state mandated inspections to ensures appropriate work is completed