· Receive and process incoming calls for security assistance.
· Dispatch security personnel to various locations within the hospital.
· Monitor security cameras and other surveillance equipment.
· Maintain accurate logs of all dispatch activities.
· Prioritize calls based on the nature and urgency of the situation.
Incident Documentation and Reporting
· Document all security incidents and dispatch activities in detail.
· Prepare incident reports and submit them to appropriate personnel.
· Maintain confidentiality of sensitive information.
· Ensure the accuracy and completeness of all records.
· Analyze incident data to identify trends and patterns.
· Respond to emergency situations according to established protocols.
· Coordinate with other emergency services (e.g., police, fire department) as needed.
· Provide support to security personnel during critical incidents.
· Maintain calm and composure during stressful situations.
· Activate emergency notification systems as required.