We are SGS – the world’s leading testing, inspection and certification company.
We are recognized as the global benchmark for quality and integrity. Our 89,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Wherever you are, whatever your industry, our experts worldwide provide specialized solutions to make your business faster, simpler and more efficient.
Job Description
Responsibilities
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After sales complete the deals (jobs);
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Key account will in charge of communicating with Clients to understand well of their inquiry & expectations.
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Discuss in detail with Clients how to perform the deal (jobs) in the reality conditions.
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Work internally with concerned teams to perform in right manner of Clients’ inquiry/instruction.
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Involved in Performance period to ensure Performance in timeline; right manner with commitment to Clients.
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Feedback to Clients; Solve any problem during performance and provide a suitable Solution for each case.
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Report to Clients on time; Summary to Client/ Company periodly or end of deal.
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Connect to Sales or other concerned teams for further support if needed for clients.
Qualifications
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Good at Communication both VN and English.
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Good knowledge of services and good ability to understanding/catching ideas.
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Good ability in logical planning.
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Understanding / Collaborate well with internal functions.