Clinical & Surgical Duties (including but not limited to):
· Escort patients to exam rooms, verify reason for visit, and obtain vitals and histories.
· Prepare exam and procedure rooms between patients; restock supplies and sterilize instruments.
· Assist providers with Mohs procedures, including sterile tray setup, specimen handling, suture removal, and wound care.
· Educate patients on pre/post-op care and instructions.
· Chart patient encounters and complete required forms in EMR (ModMed EMA preferred).
· Take manual inventory of back-office supplies; track expiration dates and reorders.
· Administer local anesthesia as appropriate and requested per provider
Lab, Diagnostic, and Referral Support:
· Prepare specimens for in-house or external lab processing; complete requisitions and submit results to providers.
· Schedule diagnostic testing and facilitate referrals by coordinating appointments and provider communication.
· Contact pharmacies regarding prescription authorizations and communicate with patients regarding lab and test results.
· Pre-certify medications and referrals by working with insurance payers and documenting pre-auth status.
General Administrative Support:
· Straighten and disinfect exam rooms and laboratory areas.
· Maintain confidentiality and professionalism in all patient interactions.
· Communicate effectively with providers and office management about clinic operations.
· Assist with phone triage and consultations as directed by provider