About the Revenue Operations Team
The OpenSesame Revenue Operations team is the operational backbone and growth catalyst of the company, enabling our Go-To-Market teams to sell, serve, and scale with clarity and confidence. We design the systems, processes, and insights that turn strategy into execution and ensure revenue flows efficiently from first conversation to renewal.
We partner closely with Sales, Marketing, Customer Success, Partners, Finance, and Legal to remove friction, enforce smart governance, and create a consistent, high-quality customer experience. Our work blends data, process, technology, and judgment to help the business move faster, without cutting corners.
What makes our Revenue Operations team unique:
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We embrace automation and AI to reduce manual work, surface insights faster, and scale best practices.
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We invest deeply in operational excellence and continuous improvement, balancing speed with discipline.
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We are systems thinkers and problem solvers, motivated by making complex processes simpler and more scalable.
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We measure success by business outcomes: deal velocity, forecast accuracy, won revenue and customer experience.
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We operate with an owner’s mindset, taking accountability for results, not just activity.
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We do the right thing, even when it requires tough conversations or slowing down a deal to protect the business.
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We communicate with clarity and credibility, serving as trusted advisors to GTM teams and leadership.
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We believe the best results come from tight collaboration and shared learning, supporting one another through peer problem-solving, documentation, and knowledge-sharing so the entire organization gets better together.
About the Sales Operations Manager, Direct Sales role:
The Sales Operations Manager, Direct Sales is the operational partner responsible for helping the AE organization generate revenue with greater clarity, discipline, speed, and predictability.
This is a manager-level individual contributor role with no direct reports. The role partners closely with Sales leadership, Revenue Operations, Enablement, Finance, Business Systems, SDR, and Marketing to improve how the Direct Sales motion runs from lead and opportunity management through Closed Won.
This is not a reporting-only role or a tactical support desk. The right person will diagnose what is slowing sellers down, pressure-test pipeline and forecast assumptions, identify where process or data is breaking down, and lead operational changes that improve sales execution.
Success in this role means Sales leaders trust the forecast, managers have clear operating views, sellers understand what good looks like, and the business can see where the pipeline is healthy, where risk exists, and where to focus next.