As a Senior Partner Success Manager, you’ll be responsible for ensuring the commercial success of our most critical accounts through a combination of partner relationship and project management, pre-sales enablement, managing complex technical API integrations, and ensuring operational issues are addressed efficiently in collaboration with our EMEA HQ resources.
You are experienced with APIs and B2C/B2B marketplace partnership models, marketing touchpoint integrations, and the technical side of affiliate marketing. As part of the AMER team, you’ll apply your knowledge and expertise by ensuring the commercial success of existing accounts while also guiding the technical and operational onboarding of new accounts from start to finish.
This role is highly collaborative. While based in New York as part of the AMER regional team, the Senior Partner Success Manager is expected to work in close collaboration with the Global Partner Success & Operations Team and be the key link between the AMER region’s global partner brands and the Berlin HQ for all operational, technical, and reporting matters.
You will provide an important AMER perspective in the development of global processes by the Partner Success & Operations Team, helping ensure that the specific requirements of the AMER partners are met in our centralised product roadmap and operational processes.