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Capgemini
FBS Customer Care & Sales Support Representative
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Location
Aguascalientes, Aguascalientes, Mexico
Work mode
on-site
Type
full-time
Department
Core Business Functions
Company size
10,000+ people
First seen
1w ago
Last seen
1d ago
About the company
Looking to build a career in customer service and sales?
Join one of the largest insurance providers in the U.S. and become part of a growing team.
About the role
We’re seeking motivated bilingual professionals who can engage customers, qualify leads, and help drive business growth.
Job Functions
•
Contact and qualify prospective customers
•
Support inbound and outbound sales activities
•
Transfer qualified opportunities to licensed specialists
•
Provide exceptional customer service on every interaction
•
Work across multiple systems while meeting productivity goals
Requirements
•
Advanced English and Spanish skills
•
At least 1 year of customer service, sales, or call center experience
•
Strong interpersonal and relationship-building skills
•
Goal-oriented and sales-minded approach
•
Ability to thrive in a fast-paced environment
•
High School diploma
Nice to have
Preferred:
•
Experience providing customer support or sales support within a high-volume, complex environment
•
Experience in outbound calling or lead qualification
•
Experience in insurance or related field
Benefits
Competitive compensation and benefits package:
1.
Competitive salary and performance-based bonus
2.
Comprehensive benefits package: Grocery vouchers, restaurant vouchers, SGMM, etc.
3.
Dynamic and inclusive work culture within a globally renowned group
4.
Private Health Insurance
5.
Paid Time Off
6.
Training & Development
Note: Benefits differ based on employee level.
Take the next step in your career and apply now!
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