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Nvent

Regional Service Manager - Liquid Cooling

Location2 Locations
Work moderemote
Typefull-time
Company size10,000+ people
First seen1w ago
Last seen2d ago
About the company
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
About the role
As the Regional Services Manager – Liquid Cooling, you will be responsible for leading and growing liquid cooling services across APAC. This role combines technical expertise, operational execution, and financial ownership to ensure high-quality service delivery, customer satisfaction, and profitable growth. The role involves traveling in the region, between 30 to 50% of the time. The role holder will be ideally based either in Taiwan, Singapore or Malaysia.
Service Delivery & Operations:
• Lead and manage regional liquid cooling services operations, ensuring consistent, high-quality service delivery
• Oversee installation, commissioning, maintenance, and troubleshooting of liquid cooling solutions in data center environments
• Ensure services align with established service models, SLAs, and best practices
• Develop and optimize regional service processes to improve efficiency, reliability, and customer outcomes
Financial & Business Management:
• Own and manage regional services P&L, including revenue, cost control, margins, and forecasting
• Analyze financial performance using P&L statements and operational metrics to drive continuous improvement
• Support pricing strategies, cost estimates, and service contract structures
• Develop and execute plans to grow services revenue and profitability within the region
Technical Leadership:
• Maintain a strong understanding of liquid cooling technologies and data center infrastructure
• Collaborate with engineering, sales, and product teams to support complex technical solutions
• Act as a technical escalation point for customers and internal stakeholders
• Stay current on industry trends and emerging technologies
Customer & Stakeholder Engagement:
• Serve as a primary point of contact for key regional customers
• Build strong customer relationships as a trusted advisor
• Support sales teams with pre-sales efforts and services proposals
• Lead customer meetings, reviews, and executive discussions
Team Leadership & Collaboration
• Mentor and develop regional service personnel
• Foster a culture of safety, accountability, and continuous improvement
• Coordinate with cross-functional teams including sales, engineering, supply chain, and finance
YOU HAVE:
• Bachelor’s degree or equivalent experience
• Data center experience, preferably with liquid cooling solutions
• Experience and knowledge of services models and P&L statements
• Ability to understand and communicate technical solutions
• Customer-facing experience
• Basic computer skills with proficiency in Microsoft Excel
Nice to have
• Previous regional or multi-site service management experience is preferred
• Experience in mission-critical or infrastructure environments
• Familiarity with service contracts and SLAs
WE HAVE:
•
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
•
nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world’s most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.
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Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.
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Commitment to strengthen communities where our employees live and work
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We encourage and support the philanthropic activities of our employees worldwide
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Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
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Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:
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Innovative & adaptable
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Dedicated to absolute integrity
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Focused on the customer first
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Respectful and team oriented
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Optimistic and energizing
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Accountable for performance
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Benefits to support the lives of our employees
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.
#LI-GS1
#LI-Remote
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