ESSENTIAL DUTIES AND RESPONSIBILITIES
· Work with the Coupa Implementation / Integration Team to complete Coupa rollout of the established P2P Process in new sites.
· Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system.
· Assist in the design, development, testing, training and roll-out of additional Coupa modules as required.
· Identify opportunities to utilize additional Coupa features or modules.
· Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements.
· Partner with Global Shared Services: Communicate with the regional catalog and supplier enablement teams to ensure consistent approach across the world. Assist in developing in-take forms to allow end users to request support to load catalogs, enable punch out or enable cxml invoicing.
· Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint.
· Forge successful relationships with the purchasing community and Coupa users to work and apply purchasing strategy.
· Assist Business Units in identifying cost reduction opportunities for sourced components.
· Demonstrate a return on investment for all enhancements made to Jabil’s supply chain tools or processes.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply, follow, and enforce all procedures within the company security policy.
· May perform other duties and responsibilities as assigned.