• Responsible for the day-to day administration of the Office of Student Housing and Hospitality Services. Set office priorities and policies. In conjunction with the Senior Director, responsible for the development and implementation of administrative procedures to enhance the efficiency of the Office.
• Represent and/or accompany the SDSHHS to various meetings. Follow-up on and ensures appropriate implementation of decisions made by the SDSHHS and formulate recommendations.
• Administer projects keeping the SDSHHS abreast of new developments and changes.
• Research and, when necessary, drafts new protocols for the SDSHHS in conjunction with various McGill units.
• Foster good relationships with colleagues and units. Liaise with internal and external guests.
• Follow up and communicate information to Associate Directors on behalf of the SDSHHS.
• Responsible for an in-depth knowledge of the SDSHHS’ schedule. Working with the SDSHHS, plan their workday and ensure that appropriate time (for meetings, follow up, etc.) is scheduled into the agenda. Handle last minute requests/emergency situations.
• Organize, plan, oversee and troubleshoot arrangements (i.e., catering, reservations of rooms, etc.) for events and/or meetings.
• Compile materials required for meetings, events, etc. to ensure the SDSHHS is prepared/briefed prior to meetings, the timely preparation of agendas and the preparation and circulation of accurate meeting minutes.
• Write speaking notes for the SDSHHS, ensuring consistency in messaging and alignment with the Unit’s priorities.
• Draft agendas for meetings; compose, revise and distribute minutes. Act as Secretary and/or liaison to various committees. Perform follow-up with participants on decisions taken at meetings.
• Work in collaboration with the Marketing and Communications team to craft messages on behalf of the SDSHHS.
• Monitor and reconcile accounts; assist in the preparation of reports and statements.
• Compile and analyze statistics and data for inclusion in reports. Update documents and reports and preparations of presentations.
• Make travel arrangements for the SDSHHS, as required.
• Handle sensitive information in a confidential manner.
• Perform other related duties and participate in special projects, as required.