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Pavago

Real Estate Operations Coordinator

LocationOman
Work moderemote
Typefull-time
DepartmentCandidate Sourcing
Company size501+ people
First seen1w ago
Last seen12h ago
Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours
Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination)
About the Role
At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.
This is a high-ownership operational role focused on:
•
Tenant communication
•
Leasing coordination
•
Maintenance management
•
Property system updates
•
Owner reporting and compliance
You will act as the operational bridge between:
•
Tenants
•
Vendors
•
Property owners
•
Internal property management teams
The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.
If you have experience with:
•
Property management systems
•
Leasing workflows
•
Tenant communication
•
Maintenance coordination
This role is a strong fit.
What You’ll Own
Tenant Communication & Support
•
Respond to tenant inquiries related to:
•
Rent payments
•
Lease terms
•
Maintenance requests
•
Property policies
•
Track all communication within:
•
Yardi
•
AppFolio
•
Buildium
•
Similar property management platforms
•
Send reminders for:
•
Rent due dates
•
Lease renewals
•
Compliance notices
Leasing & Documentation
•
Draft, review, and process:
•
Lease agreements
•
Lease renewals
•
Tenant onboarding documentation
•
Manage documentation using:
•
DocuSign
•
Dotloop
•
Maintain organized and compliant tenant files including:
•
Applications
•
Identification records
•
Inspection reports
•
Signed agreements
•
Support property marketing across:
•
Zillow
•
Apartments.com
•
MLS listing platforms
Property Management Systems
•
Maintain accurate records across property management software
•
Track:
•
Rent collections
•
Delinquencies
•
Occupancy status
•
Late fees
•
Generate and reconcile:
•
Rent rolls
•
Delinquency reports
•
Occupancy trackers
Maintenance Coordination
•
Create and assign vendor work orders
•
Track maintenance tickets from start to completion
•
Coordinate with tenants and vendors to ensure timely issue resolution
•
Verify vendor invoices against completed work orders
Owner Reporting & Operational Updates
•
Prepare:
•
Owner statements
•
Cash flow summaries
•
Occupancy reports
•
Vacancy updates
•
Provide regular updates regarding:
•
Rent collection status
•
Open maintenance issues
•
Leasing activity
•
Ensure reporting is accurate and delivered on time
Compliance & Quality Control
•
Ensure all tenant documentation complies with:
•
Local landlord-tenant regulations
•
Fair Housing requirements
•
Internal compliance standards
•
Maintain organized, audit-ready property documentation
What Success Looks Like
•
Tenant issues are resolved quickly and professionally
•
Lease documentation remains accurate and compliant
•
Maintenance requests are handled efficiently
•
Property systems stay updated and organized
•
Owners receive timely and accurate reporting
What Makes You a Strong Fit
•
Strong communication skills with tenants, vendors, and property owners
•
Highly organized and comfortable managing multiple workflows simultaneously
•
Detail-oriented with strong operational follow-through
•
Problem-solver who balances tenant experience with operational efficiency
•
Able to work independently in fast-paced environments
Requirements (Must-Have)
Experience
•
2+ years of experience in:
•
Property management
•
Leasing coordination
•
Real estate operations
•
Property administration
Core Skills
•
Hands-on experience with:
•
Yardi
•
AppFolio
•
Buildium
•
Similar property management systems
•
Strong Microsoft Office and Google Workspace skills
•
Familiarity with:
•
Lease documentation
•
Rent collection workflows
•
Tenant communication processes
•
Strong written and verbal English communication
Nice to Have
•
Experience managing portfolios of 100+ units
•
Multi-state property management experience
•
Familiarity with:
•
Security deposits
•
Trust accounting
•
Owner statements
•
Property accounting workflows
•
Experience in:
•
Residential property management
•
Commercial real estate
•
Mixed-use portfolios
What a Typical Day Looks Like
•
Respond to tenant inquiries and maintenance requests
•
Process leases, renewals, and tenant documentation
•
Update rent payments and occupancy records in property systems
•
Coordinate vendor work orders and maintenance follow-ups
•
Prepare owner reports and operational summaries
•
Ensure all records remain organized and compliant
In short:
You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.
Key Metrics (KPIs)
•
Rent collection percentage
•
Vacancy fill time
•
Maintenance resolution turnaround time
•
Accuracy of lease and tenant documentation
•
Owner satisfaction with communication and reporting
•
System and operational accuracy
Why This Role Stands Out
•
High operational ownership across property workflows
•
Direct impact on tenant experience and portfolio performance
•
Exposure to leasing, maintenance, reporting, and compliance operations
•
Opportunity to grow into:
•
Property Manager
•
Operations Manager
•
Portfolio Coordinator roles
Interview Process
•
Initial Phone Screen
•
Video Interview with Pavago Recruiter
•
Practical Task (lease processing or owner reporting scenario)
•
Client Interview
•
Offer & Background Verification
Apply Now
If you:
•
Thrive in organized, operations-heavy environments
•
Enjoy coordinating property workflows and tenant communication
•
Can manage multiple moving parts without losing accuracy
•
Want to grow within real estate and property operations
This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.
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