We publish our operating principles internally and we mean every word. Here are the ones that matter most if you’re thinking about joining:
Customer Obsession. Every decision starts with: does this make our users’ lives better? If the answer isn’t clear, go talk to a customer before you build anything.
Own the Number. Every metric has an owner. If it’s yours, know it cold - the trend, the why, the plan. Don’t wait for someone to ask. If it’s off track, you should be the first to say so.
Raise the Pace. Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.
Don’t Fail Silently. If it’s broken, say it. If you’re stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.
Here to Win, Not to Be Right. Quiet ego, loud standards. Don’t fight to be right - fight to win together. Be ruthless on quality, never rude about it.
Optimize for Polar, Not Your Function. “Not my scope” doesn’t exist here. If it makes us win, it’s your scope.
We’re a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don’t enforce. We’re transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone’s watching.