· Prepare maintenance plans and schedules that integrate customer and Invinity maintenance and operations goals
· Coordinate plans and schedules with project managers, other departments, and customers to reduce costs, downtime and inconvenience to customers
· Raise work orders and ensure appropriate resources (materials, tools, trained personnel, logistic support, etc.) are available to perform the work safely and efficiently.
· Liaise with the Logistics and Supply Chain teams to coordinate shipping, customs, and site delivery requirements, and liaise with customers on site activities, deliveries, work scope and timing.
· Develop site and service reports following site visits, and monthly site performance and status reports to meet customer reporting requirements.
· Manage the global spares pool and optimise sparing levels as appropriate, working closely with the logistics and supply chain teams to ensure timely availability of parts worldwide.
· Manage the RMA process and the disposition, repair, or replacement of returned materials
· Manage company tools and equipment, including calibration and new tool development or introduction of new tools where required
· Monitor asset performance, maintenance history, and failure trends using the maintenance management system (MMS) to inform preventative and predictive maintenance strategies
· Investigate issues in the MMS and ensure issues raised are managed through to completion, including coordination of corrective actions and follow-up activities
· Ensure maintenance records, work orders, and asset data are accurate, complete, and maintained within the MMS
· Support root cause analysis and continuous improvement initiatives aimed at improving system availability, reliability, and maintenance efficiency
· Create and maintain maintenance procedures, and develop budgets and quotes for maintenance activities (parts, materials, travel, contractors etc.)
· Ensure maintenance activities are planned and executed in accordance with company health, safety and quality requirements, including relevant Risk Assessments and Method Statements (RAMS) and local regulatory obligations
· Assist and support Customer Operations Management, contributing to operational planning, reporting, and continuous improvement initiatives.