Contributing to long term growth by minimizing turn over, recruiting high level candidates as needed and maintaining and developing a store team of managers and associates able to meet service and sales goals
Fosters an environment of teamwork and collaboration as well as enthusiasm and positivity.
Demonstrates confidence when leading the team and managing the store. Takes initiative; has a high level of ownership and accountability for results of self and others on the team
Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development of staff
Resolves performance problems using appropriate communication, coaching and counseling techniques
Coach, develop and motivate the sales team on a daily, weekly and monthly basis to meet goals and utilizing Company tools such as weekly coaching logs.
Lead the sales team by example through sales efforts and customer service on the sales floor to increase profitability. Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals
Ensure the team receives all new product knowledge training to strengthen selling skills
Model and enforce dress code compliance
Achieve personal selling goals consistently
Ensure that customer and employee experience are prioritized over workload or tasking