Executive support for the CEO and CBO — Own both calendars, including competing priorities across recurring internal meetings and all external scheduling with investors, partners, advisors, and candidates. Serve as the scheduling and communications point of contact for external stakeholders. Coordinate domestic and international travel end-to-end. Prepare agendas, pre-reads, and meeting materials; track action items afterward and make sure they close. Manage expense reporting for both executives. Triage inbound requests and protect founder time — deciding what needs their attention and what you can resolve yourself.
Board, investor, and leadership logistics — Coordinate board meetings, investor updates, and leadership offsites: scheduling, materials assembly, logistics, and follow-through.
Office and operations management — Run the day-to-day operations of the office. Own vendor relationships and contracts (building management, cleaning, catering, IT, supplies). Manage office supply, equipment, and kitchen inventory within budget. Coordinate IT and workstation setup for new hires and equipment needs for the existing team. Serve as the first point of contact for facilities issues and building management, including mail and shipping, access, seating, and safety.
Recruiting coordination — Schedule and coordinate all candidate interviews and full-day onsites across open roles. Manage interviewer panels and reschedules across multiple calendars, including executive interviews. Own candidate communication and experience from first scheduling contact through onsite — every candidate should leave thinking Citizen is the most organized company they’ve talked to. Maintain candidate records and keep the pipeline clean in our ATS.
People operations and HR administration — Own and maintain the company-wide onboarding playbook used for every new hire across departments. Own the monthly headcount report covering full-time employees, contractors, and interns. Support onboarding documentation and other HR administration as needed.
Team events and culture — Plan and execute team events, all-hands logistics, offsites, and celebrations. Help make a distributed, fast-moving team feel like one team.
Ad hoc business operations — Take on the projects that don’t have an owner yet: vendor and tool procurement, contract tracking, process documentation, internal tooling setup, one-off research and analysis for the founders, and whatever else comes up. You’ll see problems before we do and fix them before we ask.