We are seeking a high-urgency, commercially minded Global Head of Sales Performance & Operations to drive greater discipline, consistency, and outcomes across our global sales organization.
This leader will serve as a critical operating partner to the CRO and Heads of Market, helping them run their businesses more effectively—from pipeline creation and opportunity progression through forecasting and close. The mandate is: bring rigor to how we sell, identify where execution is breaking down, and work alongside sales leadership to drive action and results.
Shift operates in a complex enterprise selling environment. Our AI-native platform serves sophisticated buyers in a highly regulated industry, with multi-stakeholder sales processes, 12+ month sales cycles, and opportunities ranging from $300K to several million dollars. Success requires more than reporting and traditional sales operations. The ideal candidate understands enterprise selling and combines commercial judgment, analytical rigor, operational discipline, and executive presence. They are equally comfortable challenging a forecast with a Head of Market, dissecting a strategic deal with an AE, identifying systemic pipeline issues, and translating those insights into action.
This role is hybrid in Boston or fully remote in Eastern or Central US time zones, as you will manage a team in Paris and partner with a Global Sales team.