Product Training & Education
• Design, coordinate, and lead group training sessions for customers, clinicians, and healthcare providers on proper product use, indications, and clinical application.
• Conduct one-on-one in-office training sessions for individual practitioners who require personalized instruction or advanced technique development.
• Lead escalation training sessions for customers who are interested in returning the device.
• Continuously assess training effectiveness and adjust curriculum delivery based on participant feedback and clinical outcomes.
In-House Clinical Practice & Research
• Operate and manage a small in-house clinic serving 10 to 20 patients, providing direct patient care using company products.
• Collect, document, and analyze clinical data from patient interactions to identify trends, outcomes, and areas for product and protocol refinement.
• Author and co-author white papers, clinical summaries, and case studies derived from in-house clinic data to support evidence-based claims and marketing materials.
• Collaborate with internal teams to ensure clinic operations remain compliant with applicable regulations and professional standards.
• Participate in targeted sales calls alongside the sales team when clinical credibility and expert-level product knowledge are required to advance a prospect or address technical objections.
• Serve as a trusted clinical voice in customer conversations, helping translate product features into meaningful clinical outcomes.
• Support the sales team in developing clinician-focused talking points and objection-handling strategies.
Training Material Development
• Contribute clinical expertise to the creation, review, and ongoing improvement of training materials, including slide decks, video scripts, quick-reference guides, and assessment tools.
• Ensure all training content is clinically accurate, up to date with current evidence, and aligned with best practices in physical therapy.
• Work cross-functionally with marketing, product, and regulatory teams to develop compliant and compelling educational resources.