· Nadcap & Customer Approvals: Hold full accountability for maintaining all Nadcap and customer special process accreditations, including audit management, non-conformance closure, deviation/concession compilation and procedure alignment.
· Technical Process Ownership: Act as the definitive internal subject matter expert and focal point for all special processes, including managing relationships with external stakeholders (e.g., suppliers and customer technical experts).
· Team Leadership: Lead, mentor, and develop special process engineers, overseeing their daily activities and performance.
· Documentation & Change Control: Create, review, and approve all internal procedures, data sheets, and ‘return to service’ authorisations for special process equipment.
· Quality & Problem Solving: Support the Head of Quality & Continuous Improvement on critical customer escapes (NoEs) and lead root-cause investigations into high-cost special process non-conformances.
· Material Review Board (MRB): Act as the core technical advisor to the MRB for all special process-related topics and material dispositions.
· Internal Audits & Compliance: Execute internal special process audit plans, manage NCR dispositions, and oversee REACH compliance for internal and subcontracted processes.
· NPI & Continuous Improvement: Serve as the Special Process lead for New Product Introduction (NPI) projects and drive continuous improvement initiatives for process efficiency and quality.
· REACH Management: Act as the technical lead for REACH compliance across all special processes, managing risk for internal and subcontracted operations, and approving process modifications where restricted substances or safety concerns are identified.
· Strategic & CAPEX Input: Contribute to strategic planning and propose Capex-backed improvements with supporting financial justifications.
· Deputising: Deputise for the Head of Quality & Continuous Improvement as required.