Have at least 2–3 years of experience in cloud and infrastructure operations, including:
• 2nd / 3rd Level Support knowledge in Azure local / hybrid environments
• Experience with Azure Storage, VMs, Networking, Active Directory, RBAC, and security governance
• Hands-on experience with scripting / automation (PowerShell, Azure CLI, Terraform) – advantage
• ITIL knowledge for incident/change/problem management
• Understanding of hybrid infrastructure and on-prem/cloud integration
• Strong analytical and troubleshooting skills