Sales and Negotiation Skills
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Demonstrates proficiency in consultative selling techniques, objection handling, and closing strategies to achieve revenue targets.
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Builds trust and credibility with customers through solution-oriented conversations.
Lead Qualification and Prospecting
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Identifies and prioritizes high-value opportunities through proactive outreach and effective qualification methods.
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Maintains a healthy pipeline by consistently engaging new prospects and nurturing existing accounts.
Product and Industry Expertise
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Quickly learns and applies in-depth knowledge of BEA products, services, and industry trends.
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Communicates product features and benefits clearly to distributors and customers to drive adoption and loyalty.
Customer Focus and Relationship Management
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Maintains a customer-first mindset, ensuring positive experiences and long-term partnerships.
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Responds promptly to inquiries and resolves issues to strengthen customer satisfaction and retention
Communication and Collaboration
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Delivers clear, professional verbal and written communication tailored to internal teams and external customers.
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Works effectively with cross-functional teams, including Outside Sales, Technical, Marketing, Sales Support Specialist and Operations, to achieve shared goals.
Operational Excellence and Technical Proficiency
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Effectively manages multiple priorities and deadlines
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Maintains accuracy in quotes, order processing, and reporting to ensure reliable forecasting and customer trust.
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Confidently leverages CRM platforms, Microsoft Office Suite, and other business tools to organize tasks and generate actionable insights.
Analytical Thinking & Problem Solving
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Analyzes customer challenges and market trends to recommend effective solutions that drive business growth.
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Applies data-driven insights to improve sales strategies, enhance customer experience, and support decision-making.
Degree(s) or certification(s):
Minimum: High school diploma or equivalent
Preferred: Associate degree or bachelor’s degree in business administration, Marketing, or a related field.
Re-certification requirements: N/A
Professional experience required (min.):
Minimum of 3 years’ selling experience. Technical selling experience preferred but not required.
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Workflow Coordination – Ability to manage schedules, prioritize tasks, and ensure timely follow-up on customer inquiries and requests.
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Documentation – Ability to accurately prepare quotes and maintain compliance with company standards.
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Sales Enablement and Productivity Tools – Ability to effectively utilize internal tools to drive sales and an exceptional customer experience
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Product Knowledge & Technical Understanding – Ability to grasp technical products and provide solutions for customer pedestrian and access control applications
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CRM, Microsoft Excel/Outlook/Teams, Zoom
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Excellent verbal and written communication for clear interaction with team members, customers, and cross-functional departments
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Strong leadership and coaching ability to motivate and develop a full technical support team.
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Conflict resolution and problem-solving skills to manage escalations and maintain positive relationships across the organization