Key responsibilities
• Lead the end to end oversight cycle, including onboarding of third party suppliers and asset managers, conducting periodic suppliers reviews, ongoing monitoring, and exit/transition management
• Ensure, both at onboarding and throughout the life cycle of the relationship, oversight is performed in line with M&G’s third party financial crime due diligence requirements in addition to any local jurisdictional requirements
• Conduct day to day operational oversight of relationships
• Maintain visibility of supplier performance, risk exposures, and compliance against contractual obligations and service-level agreements (SLAs)
• Conduct comprehensive ODD reviews of all suppliers in line with LIO’s framework, including internally and externally appointed investment managers, covering operational capabilities, governance structures, risk management practices, IT systems, cybersecurity controls, business continuity, and financial stability
• Perform initial and ongoing risk based assessments to identify operational weaknesses and areas requiring remediation
• Produce detailed ODD reports that summarise findings, risks, and recommended actions for senior stakeholders
• Ensure suppliers enable the life company to adhere to relevant internal policies, frameworks as well as its regulatory obligations (e.g., Solvency II, PRA, FCA SYSC 8, outsourcing guidelines, operational resilience requirements),
• Track and manage supplier risk events, incidents, and near‑misses through to closure, ensuring suppliers provide root-cause analyses and remediation plans
• Maintain an up‑to‑date supplier register and ensure accurate risk classifications