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Miele

Salesforce Solution Owner (m/f/d)

LocationGütersloh
Work modehybrid
Company size10,000+ people
First seen1w ago
Last seen1d ago
Your Responsibilities
•
Across Salesforce and connected enterprise applications, you set the functional and technical direction for Sales, Service, Field Service, and PreSales
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Working closely with Product Owners, business teams, Enterprise Architecture, and IT leadership, you turn strategic goals into scalable solution designs and clear platform priorities
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You shape an integrated end-to-end architecture that connects product domains, supports global standards, and remains manageable as the business evolves
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For complex dependencies across teams and delivery streams, you bring the right people together, drive decisions, and keep roadmaps aligned
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Clear governance, technical standards, and architectural guardrails help you reduce unnecessary variation and protect the long-term quality of the platform
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Along the customer journey, you identify where standard Salesforce capabilities can simplify processes, improve integration, and create measurable business value
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Modern engineering practices and AI-assisted tools form part of your approach to improving delivery speed, documentation, testing, and solution quality
What we are looking for
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Extensive experience with Salesforce or complex CRM environments gives you the depth to guide enterprise-scale solutions from strategy through delivery
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Strong expertise in Salesforce Sales Cloud, Service Cloud, or Field Service helps you assess options and make sound platform decisions
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In cross-functional or international initiatives, you have led architectural discussions, resolved competing priorities, and created alignment between business and IT
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A solid understanding of integrations, APIs, and enterprise architecture enables you to design connected solutions rather than isolated applications
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When priorities conflict, you communicate clearly, facilitate decisions, and balance long-term platform goals with operational needs
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Business-fluent German and English allow you to work confidently with stakeholders across locations and functions
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Product Owner, CRM, or architecture certifications, along with experience in DevOps, CI/CD, MuleSoft, SAP integrations, or enterprise middleware, strengthen your profile
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