Day to day responsibilities include:
Collaborate in a cohesive management team, covering shifts to deliver an exceptional 24/7/365 function
Management of the overall team including: approving timesheets, leave, performance management, change requests, customer concerns, incidents,
critical issue management, training and mentoring
Responding to ad-hoc initiatives and requests from additional workstreams
Updating all relevant documentation and in related information repositories
Liaise with divisions and departmental heads to both discover and detail all the processes, actions and outcomes required
Certify that the teams create, modify, and delete Privileged user accounts and create and manage security groups to documented standards
Ensure accurate Privileged account provisioning and de-provisioning according to company policies.
Ensure Privileged users have appropriate access to network resources based on their roles.
Apply the principle of least privilege to ensure secure access to organisational resources.
Monitor Active Directory for unauthorised access attempts, security breaches, and compliance violations using Privileged accounts.
Review regular reports on Beyond Trust avoidance as well as user/group activity, group memberships, and security compliance.
Track and document any changes made to Privileged user accounts, groups, or permissions.
Stay up to date with the latest Active Directory features, security patches, and standard methodologies.
Maintain accurate documentation on Active Directory Privileged user/group management procedures.
Identify areas for process improvements and implement changes to improve efficiency and security for all the GSAC Processes.
Assist in the development of Privileged user access policies and standards.