To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal qualities of integrity and credibility. Must be able to work individually and as part of a team. Must be able to use the utmost discretion in all presentations/correspondence and communication for staff, clients, and all leadership. Intermediate (or higher) knowledge of Microsoft Office and Adobe. Work requires professional, written, and verbal communication and people skills. Strong organizational skills with the ability to multi-task and prioritize meeting stated deadlines. Knowledge of employee benefits, compliance, and payroll. Must be able to read, analyze, and interpret SBC, technical procedures, insurance regulations, and governmental regulations. Ability to respond effectively to the most sensitive inquiries and complaints. Ability to define problems, collect data, establish facts, and draw valid conclusions. Education & Experience 2- 5 years or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. Bachelor’s degree preferred
Required Technology Multiple platforms will be utilized to access client, employee, carrier, payroll, and HR information. The ability to navigate the different platforms to perform daily duties.