Supervise the team to achieve highest possible levels of customer service and performance
•
Ensure that the team is dealing with all customer queries in a timely and efficient manner
•
Ensure that customer service standards are adhered to and business opportunities are maximised.
•
Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising
•
Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling
•
Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments
Your Profile
•
Retail or service industry experience
•
Excellent communication skills
•
Ability to work within a team
•
Proven selling skills
•
Confidence
•
Understanding of our customer base and their expectations