To assess individual applications accurately and consistently within agreed service levels, underwriting guidelines and underwriting authority;
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Within Cigna’s underwriting philosophy obtain appropriate medication to ensure accurate assessment of a risk;
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To develop and maintain detailed product knowledge, technical underwriting knowledge and expertise. This will involve attending industry seminars, courses and workshops, obtaining and reading relevant literature, liaising with local networks and international peers and furthering education;
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To maintain current knowledge of regulatory guidelines and to ensure fulfillment of compliance;
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To maintain a high quality of effective and proactive communication with key sales contacts and customers ensuring the smooth and correct flow of business;
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To contribute to an efficient and effective underwriting service by seeking and providing assistance to the team whenever required;
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To contribute to partner and customer satisfaction by personally answering the telephone and mail enquiries in a prompt, accurate, appropriate and courteous manner;
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To participate in relevant project work as when required by the manager.
About The Cigna Group
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.