Preferred Skills and Background
It’s okay not to have all of these - these are just some skills we’re excited about!
⚡ A technical background - software engineering experience, or enough depth that you can read a codebase, prototype with AI coding tools, and contribute meaningfully to architecture conversations.
🤖 Fluency with LLM concepts - prompting, evals, retrieval, fine-tuning - and the judgment to translate them into reliable, user-facing products.
🏦 Experience building B2B SaaS products in a regulated industry (fintech, insurtech, healthcare, or similar). Mortgage or lending experience is a big plus.
🔬 Sharp customer research instincts - you know how to ask the right questions, synthesize qualitative signal, and turn it into actionable insights grounded in direct user exposure.
📊 Data fluency - comfortable pulling dashboards, digging into the numbers, and forming hypotheses from quantitative data.
🚢 A track record shipping in a fast-moving startup environment, including managing ambiguity and making decisions without complete information.
📝 Exceptional written communication - your specs, docs, and async updates are clear, concise, and actually get read.
🤝 The ability to build strong working relationships with engineers - you understand technical tradeoffs well enough to have credible conversations and earn trust.
📈 Experience owning product metrics and using them to guide iteration - not just tracking vanity metrics after the fact.