Enterprise Domain Leadership
Research, Insights & Methods
• Act as the enterprise authority for employee listening, engagement, culture, and employee experience research.
• Establish methodologies, frameworks, standards, and governance for enterprise listening programs.
• Define the strategic research agenda and proactively identify emerging employee experience risks and opportunities.
• Represent Workforce Intelligence as the senior subject matter expert for employee listening and engagement.
• Design and lead quantitative and qualitative research on engagement, culture, belonging, trust, leadership effectiveness, and organizational health.
• Evolve listening strategies across surveys, lifecycle feedback, focus groups, interviews, open text, and emerging listening channels.
• Connect employee feedback with workforce, operational, and business data to identify root causes and actionable opportunities.
• Monitor trends and benchmarks to keep listening practices current, credible, and business-relevant.
AI-Enabled Research & Innovation
Strategic Advisory & Influence
• Use AI-enabled text analytics, thematic analysis, and pattern detection to synthesize open comments and qualitative feedback faster and more consistently.
• Identify opportunities to combine structured workforce data with unstructured experience signals while maintaining privacy, transparency, and appropriate governance.
• Partner with data science, technology, and product teams to evaluate AI-enabled listening capabilities and improve insight delivery.
• Apply responsible AI principles to ensure employee listening insights are explainable, ethical, and used to support action rather than surveillance.
• Partner with HR leaders, COEs, HRBPs, and business leaders to translate research findings into action.
• Deliver executive-ready narratives, recommendations, and decision support that clarify what matters and what to do next.
• Influence enterprise people strategies through evidence-based recommendations and thought leadership.
• Operate with significant autonomy and shape decisions through expertise and influence rather than formal people leadership.