Required Skills and Competencies
Clearly and effectively communicates information
Ability to follow established procedures and methods with a moderate degree of supervision
Applies basic analytical, administrative, and technical skills to perform routine activities
Ensures accuracy and precision through strong attention to detail
Ability to learn and adapt to new technologies
Assess workload and prioritize tasks effectively
Familiarity with engineering equipment, lab instruments, testing devices, and related support tools
Office software proficiency, including Word and Excel, with clear technical writing capabilities
Work effectively with cross-functional teams and maintain a positive, friendly, and service-oriented mindset
Demonstrates balanced working knowledge of Android and iOS mobile ecosystems, including device setup, common settings, account access, application installation, troubleshooting, and basic operating system differences
Education and Experience
High School diploma / GED and 2+ years of relevant experience, or Associate’s degree/Vocational Technical School diploma with focus on related field and 1+ years of relevant experience
Six Sigma certification or related continuous improvement training is preferred, but not required