PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow & administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.
About the Role
As a Senior DevOps Engineer, you will be a key contributor to our infrastructure strategy, focusing on AI-driven: automation, stability, and performance across cloud environments.
You will drive best practices in CI/CD, configuration management, and monitoring.
In this role, you will report to the Director of DevOps,collaborating closely with Engineering teams. This position is based in our San Francisco headquarters with in-office days on Mondays, Tuesdays, and Thursdays.
This is an exciting opportunity to be part of a mission-driven organization poised for significant growth.
Responsibilities
•
Design, deploy, and manage highly available, scalable infrastructure using Kubernetes and Docker across public cloud (AWS, GCP)
•
Develop and maintain robust Configuration Management solutions (Terraform) for consistent environment provisioning and management.
•
Implement and manage CI/CD pipelines to facilitate rapid, reliable, and automated software releases.
•
Administer and troubleshoot operating systems, encompassing Linux
•
Implement and optimize observability practices using monitoring tools like Prometheus for logging, tracing, and alerting.
•
Automate repetitive tasks and system operations using scripting languages, primarily Bash and Python.
•
Collaborate closely with development, data, and security teams to ensure infrastructure supports product requirements and compliance standards.
•
Participate in an on-call rotation to ensure service reliability and responsiveness to incidents.
Requirements
•
5+ years of professional experience in a DevOps, SRE, or infrastructure engineering role.
•
Deep expertise in containerization and orchestration, specifically Kubernetes (design, deployment, and troubleshooting) and Docker.
•
Strong proficiency in managing Cloud infrastructure Cloud (AWS, GCP)
•
Comfortable building with LLMs as infrastructure tools (Bedrock/Claude agents, MCP)
•
Extensive experience with monitoring and observability platforms (tools like Prometheus/Grafana, New Relic)
•
2-3 years of experience in with cloud platforms like AWS/GCP/Azure
•
Solid understanding of Web Servers, Networking, Load Balancers, Nginx, etc.
•
Proficiency in scripting languages like Bash, Python or equivalent.
Why PayZen?
•
An opportunity to positively affect the lives of thousands of patients
•
A chance to join a high-growth company at an early stage
•
Contribute to the development of a product that revolutionizes medical payments in ways never seen before
•
Become a key member of a collaborative, high performing team, shaping its growth and success