• Utilize data insights and sales enablement tools to conduct lead generation activities for new business, including cold calling, networking and other opportunity-prospecting methods in order to convert new business; assess prospecting strategy with leadership to ensure alignment with business objectives.
• Meet with prospective customers to discuss viable opportunities in an effort to understand their business needs, identify scope, develop strategy, submit a proposal, finalize the contract and win the business.
• Develop account strategy for maintenance and growth; create a future opportunities roadmap for account to be maintained by internal account management personnel after transition.
• Coordinate with internal teams and the customer to implement the customer’s solution, including participation in kick-off; create mutually agreeable implementation strategies with external customers.
• Set expectations during implementation for internal resources to maintain the health of the account including, customer KPI review, revenue quality and additional opportunity monitoring, and reviewing contract and pay terms to ensure adherence to agreement; receive support from senior team members for customers larger and/or more complex than typical scope.