・Handle inquiries from internal and external stakeholders (via email, chat, ticketing systems, etc.)
・Maintain and update information in internal systems and knowledge databases
・Create and update operational manuals and procedural documentation
・Process administrative requests such as purchasing applications and payment processing
・Coordinate with internal and external stakeholders and vendors, arrange meetings, and support various operational and project-related activities
・Compile, analyze, and share operational data
・Update and publish information on the internal intranet and websites
・Support the operation of internal and external events and seminars