Frontline Revenue Manager Effectiveness: Build and deliver development programs that help Sales and Customer Success managers become stronger operators and coaches. Focus areas may include forecasting discipline, pipeline management, deal inspection, sales methodology, coaching, performance management, business reviews, and accountability.
Sales Methodology & Commercial Skills: Own the learning strategy and ongoing reinforcement of Justworks’ sales methodology. Translate methodology into how sellers and managers actually work — from discovery and qualification through deal strategy, multi-threading, platform selling, negotiation, expansion, and close.
Role-Based Revenue Development: Create ongoing development programs for Revenue roles beyond initial onboarding. Partner with Revenue leaders to identify capability gaps and build practical programs that improve performance at different stages of a seller or leader’s career.
AI-Enabled Revenue Capability: Embed AI into how Revenue teams learn and perform. Use AI to create personalized practice, call and deal coaching, simulations, reinforcement, manager insights, and role-specific learning experiences. Partner with GTM Engineering and Revenue Operations to connect learning with the workflows and tools teams use every day.
Manager-Led Reinforcement: Ensure development doesn’t end when training does. Build manager coaching guides, inspection frameworks, practice routines, certifications, and reinforcement mechanisms that turn new skills into consistent field behavior.
External Programs & Partners: Manage external development partners and programs, including Dale Carnegie and other specialized providers. Determine where external expertise creates value, integrate those programs into our broader Revenue development strategy, and measure their effectiveness.
Revenue Leadership Partnership: Work directly with Sales, Customer Success, Revenue Operations, and Revenue leadership to identify performance gaps and prioritize development based on the capabilities the business needs most.
Partner closely with Talent & Org Design to ensure Revenue-specific development complements Justworks’ broader leadership development strategy and leadership journeys/programs and creates a cohesive experience for people leaders and all Justworkers.
Measurement & Business Impact: Define measurable outcomes for development programs. Look beyond attendance and satisfaction to changes in manager behavior, seller capability, productivity, pipeline performance, conversion, ramp, methodology adoption, and other relevant business outcomes.
How You Will Do Your Work
Revenue First: Start with the business problem. Diagnose what is preventing a Revenue team from performing and determine whether development, process, technology, management reinforcement, or another intervention will solve it.
Operator Mindset: Understand how Revenue teams actually work. Programs should translate directly into what a manager or seller does differently Monday morning.
AI Forward: Actively look for ways AI can improve both learning and performance rather than simply digitizing traditional training.
Outcome Oriented: Hold development work accountable to measurable changes in capability, behavior, and business performance.
Cross-Functional: Work effectively across Revenue Readiness, Revenue Operations, GTM Engineering, Sales, Customer Success, Talent & Org Design, and other partners to create a cohesive employee experience without duplicating capabilities.
Simple and Scalable: Build programs, tools, and reinforcement mechanisms that can scale as Justworks grows rather than relying primarily on one-time facilitated training.