Customer-obsessed. Product judgment is downstream of customer truth, and you act like it. You spend time on-site with the people using your product, on both sides of the marketplace. When the team debates a decision, you’re the one who’s already talked to three customers and two workers about it.
AI-native operator. You’ve changed how you work because of AI, not just added it to your stack. You prototype before writing a spec. You check in code to the production repo. You build internal agents to do research and analysis that used to take days. This shows up in how you operate, not how you describe yourself.
Marketplace operator. You have deep experience building products in two-sided marketplaces where supply and demand dynamics are real and operational complexity matters. You understand marketplace liquidity, matching systems, incentives, fulfillment, trust, and the tradeoffs required to maintain marketplace health at scale.
Enterprise B2B muscle. You have built products for complex customers with multiple stakeholders, long sales cycles, and operational rollout challenges. You are comfortable navigating environments with regional operators, warehouse leadership, procurement processes, and layered customer organizations.
First-principles thinker. You spend equal time thinking about why, how, and what. You understand that strong product judgment often comes from deeply understanding systems and constraints rather than applying generic playbooks.
Operations systems builder. You have built operational products or internal tools that powered real businesses. You understand workflows deeply and know how to create leverage through systems that help teams operate more efficiently.
Builder mentality. Inventive and scrappy problem solver. You move quickly, embrace ambiguity, and know how to create meaningful outcomes without relying on giant teams or excessive process.
Deeply collaborative. You work seamlessly across product, design, engineering, data, operations, sales, customer teams, and leadership. You know how to align stakeholders and build trust across functions.
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5 - 7 years of experience as a Product Manager
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Evidence of shipping products that materially moved business outcomes
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Strong experience in two-sided marketplaces with real supply and demand dynamics
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Experience building enterprise products with multi-stakeholder customers and complex operational environments
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Experience building internal operational tooling or systems that supported real business execution
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Strong technical fluency and ability to work deeply with engineering teams
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Experience operating in startup environments where speed and ownership matter
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Desire to work at a startup and cover an exceptionally wide surface area
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A strong work ethic and desire to build a category-defining company