Quality Systems & Compliance
• Ensure compliance with BOS, ISO/TS 16949, IATF requirements, and customespecific standards.
• Understand plant and customer KPIs and collaborate with cross-functional teams to meet or exceed targets.
• Participate in Layered Process Audits (LPA) as required
• Drive continuous improvement across all production quality deliverables
• Support advancement of Operation Description Sheets (ODS)
• Identify and apply appropriate statistical tools; mentor team members on their proper use.
Advanced Quality Planning & Documentation
• Support PPAP preparation and submission
• Obtain internal approvals prior to customer submission
• Develop and maintain:
•
PFMEA (with Manufacturing Engineering support)
•
Inspection and containment plans
• Complete all customer-specific Advanced Product Quality Planning (APQP) requirements.
Customer Interface & Issue Resolution
• Serve as the primary point of contact for assigned customers regarding quality concerns
• Communicate effectively between customers and plant operations
• Visit customer sites as needed
• Initiate and manage Quality Alerts through closure
• Analyze returned materials and ensure root cause identification and corrective action implementation.
Problem Solving & Corrective Actions
• Lead root cause analysis and corrective/preventive action processes
• Prepare and submit 8D reports to customers in a timely manner
• Conduct capability studies and ensure compliance with customer and internal
requirements
Supplier & Quality Documentation
• Ensure proper preparation and submission of required documentation, including:
•
Part Submission Warrant (PSW)
•
Design records (drawings, specifications, materials)
•
Dimensional results and sample submissions
• Utilize customer-specific systems and reporting tools
• Maintain accurate records and documentation for quality processes