[What you will be working on]
Building the product function
You will establish how product is done on Digital Access — the operating model, the ceremonies, the discovery and delivery rhythm, and the standards for prioritisation and product craft. You will lead and grow a small team of product managers, set the bar for product thinking and execution, and create genuine opportunities for them to stretch. Just as importantly, you will partner with the existing business analysts and engineers as the team builds its product practice together — identifying those with product-management potential and coaching them toward it. You will contribute to raising hiring and assessment standards as the team scales.
Product strategy & execution
You will own the strategy and roadmap for your product area — translating complex business, regulatory, and technical inputs into a sequenced, measurable plan. You will set OKRs and success metrics, drive discovery, and make clear, well-documented prioritisation trade-offs. Drawing on user research, industry feedback, and platform data, you will validate or rule out ideas before development begins, and lead end-to-end execution to a high standard of quality, security, accessibility, and compliance. You will champion speed and simplicity within a large problem space while remaining clear-eyed about technical debt.
Agency partnership
Embedded within IMDA, you will help strengthen the product partnership between GovTech and IMDA. This means partnering with business and policy stakeholders to translate needs into well-framed product outcomes, and helping shape a sustainable operating model for how the two organisations collaborate on Digital Access. You will role-model the standards — prioritisation rigour, evidence-based decisions — that raise the bar for how the work is done.
Stakeholder management & organisational influence
Digital Access spans several government agencies, industry players, and vendor partners. You will build alignment through evidence, trust, and well-earned relationships — resolving complex dependencies, navigating competing requirements, and securing senior-management support for product strategy and investment. When stakeholder conflicts arise, you will be expected to facilitate solutioning toward strategic outcomes.