WHAT YOU GET TO DO
• Works across sub-process like funding and inspections to meet the deliverable requirements
• Reviews inspection results and ensures compliance with draw requests. Updates proprietary construction management software with current status, outstanding support documentation and customer service notes.
• Reviews underwriting materials with the Underwriting functions to assess viability of both Proposed Contractors and Projects
• Responsible for generating draw status notifications for primary contact and monitors service level agreements to ensure contractual turn times are met.
• Perform analysis on proposed construction projects and review Contractor qualifications.
• Receives requests by telephone or email and provides information requested or ascertains who can best provide the information and routes the request to the proper person. Traces the status of draws through internal software systems and works with the customer service team lead to ensure proper customer service is being delivered.
• Daily ordering of residential and commercial inspections. Review, update, and balance budgets when new information is provided and revise reports accordingly. Maintain acceptable levels of data integrity and quality.
• Communicate professionally and effectively with internal and external clients to ensure the efficient flow of work in the department
• Additional duties as assigned