Planning & Forecasting
• Drive the monthly S&OP cycle: develop the demand forecast, integrate supply planning, and facilitate a consensus plan aligned with business goals.
• Analyze the supply/demand gap and recommend action plans — including inventory adjustments, capacity changes, and trade-offs — to close imbalances.
• Monitor inventory health across warehouses and ownership, and provide workplan for warehouses and make sure inventory is ready for on time delivery.
• Maintain optimal inventory level by controlling demand forecast and purchasing plan.
• Prepare and present regular S&OP reports, including KPI dashboards covering forecast accuracy, service levels, inventory turns, and fill rates to management.
• Prepare weekly and monthly financial impact assessments for the S&OP plan (revenue at risk, inventory investment, working capital exposure).
• Provide material contingency plans as needed in response to supply disruptions, demand volatility, or new material timing constraints.
OEM & Customer-Facing S& Support
• Provide S&OP solution to OEM to address mismatching issues between materials & part numbers, including cross-border and international trade considerations where applicable.
• Coordinate with the Commercial Team to resolve OEM escalations by analyzing material availability and shipment feasibility.
• Supply the required materials to customers on time through our global warehouse network.
• Actively participate in meetings with HQ to provide regular updates on S&OP activity and OEM status.
Order Fulfillment & Operational Support
• Support daily order processing (create Sales Orders, verify AR release status) and determine daily EDI requirement to process those orders.
• Review and provide relevant material labels for each OEM shipment.
• Adjust break-point for new materials based upon new material available timing & OEM requirement.
• Track and report results to management, working closely with cross-functional teams to maximize business revenue and operational efficiency.
Process Improvement
• Contribute to S&OP process improvement initiatives and stay current on industry best practices.
• Partner with internal teams to document S&OP workflows, reduce manual effort, and improve visibility into the supply/demand interface.
Other Responsibilities
• Maintain regular on-site attendance at the designated work location (in office, at customer site, etc.).
• Conduct work activities and/or attend occasional meetings after regular business hours when necessary.
• Maintain respectful work-related interactions and communications at all times.
• Adhere to all established company policies and procedures, work rules, and code of conduct.
• Perform other duties as assigned.