Early-stage company working with established D2C and consumer brands. Hiring an first SDR to own customer outreach at scale and help build the playbook from day one.
What you’ll do
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Run 100+ customer conversations per day via text
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Convert abandoned carts and stuck conversations into closed sales
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Build the messaging playbook, we’ll iterate it together
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A/B test openers, objection handling, and closing approaches
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Own your conversion metrics
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As we scale: train and lead the next agents we hire
Bonus points
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D2C / e-commerce / Shopify ecosystem background
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Retail floor experience
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Customer support experience
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Hands-on with Postscript, Attentive, Klaviyo, or similar
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Early-stage / founding team experience
Requirements
You’re a fit if
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2+ years in SDR, BDR, inside sales, or high-volume customer-facing sales with a top-performer track record (we’ll ask for proof)
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Wildly charismatic in writing. Your texts feel like a friend, not a script.
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Fast typist (70+ wpm), fast thinker. You’ll juggle 30+ live conversations.
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Comfortable with modern messaging tools and willing to iterate fast