How this role aligns to our Values
Customer First Always – You will prioritise service recovery and clear communication to minimise impact and maintain trust with customers and stakeholders.
Fearless Innovation – You will contribute ideas and improvements that strengthen incident management processes and ways of working.
Achieve Together – You will work closely with service lines, technical teams, and peers to resolve incidents quickly and effectively.
Everyone is Valued – You will foster an inclusive, respectful environment where collaboration and different perspectives are encouraged, even under pressure.
🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
Join Capita – Where Innovation Meets Opportunity
Capita is a dynamic leader in consulting and digital services, helping some of the UK’s most recognized organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors—government, healthcare, education, and finance—offering you the chance to contribute to projects that impact millions of lives. At Capita, you’ll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.
We’re committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you’re ready to make an impact and grow your career, Capita is the place for you. Check out our website www.capita.com