Do you enjoy helping people, answering questions and making a real difference from day one?
Join our team as a Customer Service Advisor and play a vital role in supporting candidates on their journey to joining the British Army. Every interaction you have will help guide individuals through the recruitment process and provide them with the information and support they need to take their next step.
This is a full-time, permanent position, working 37.5 hours per week, based onsite at our office in Upavon, Wiltshire.
A Shift Pattern That Works for Everyone
Our team operates a rotating shift pattern across the following hours:
We recognise that everyone has different commitments and preferences. While you’ll typically work across all shifts as part of a rota, if there’s a particular shift that works best for you, we’d encourage you to let us know when applying and we’ll do our best to accommodate where operationally possible.
Being office-based means you’ll benefit from hands-on support, in-person training, and the opportunity to build strong relationships with colleagues in a collaborative team environment.