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Harris
Process Associate
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Location
Office - Coimbatore
Work mode
on-site
Type
full-time
Company size
1,001–5,000 people
First seen
1w ago
Last seen
16h ago
Responsibilities
Responsibilities:
•
Review lengthy or complex medical records (APS, lab reports, physician notes, hospital discharge summaries) and identify clinically significant findings relevant to underwriting risk.
•
Produce concise, standardized summaries highlighting diagnoses, chronic conditions, treatment timelines, medications, surgical history, and red-flag findings (e.g., cardiac, oncology, mental health, substance use).
•
Flag missing, unclear, or contradictory medical information that may require follow-up with the applicant, physician, or requester.
•
Apply consistent formatting/templates so underwriters can quickly locate key data points without reading full files.
•
Maintain strict confidentiality and compliance with HIPAA/data privacy and regional health-data regulations.
•
Collaborate with managers, leaders to clarify ambiguous cases.
•
Identify patterns or risk factors (e.g., recurring conditions, family history, lifestyle risks) that may affect premium calculation or policy terms.
•
Meet turnaround time (TAT) targets and quality benchmarks for each case reviewed.
Requirements
Requirements:
•
Bachelor’s degree in Nursing, Life Sciences, Pharmacy, or a related medical/health field (preferred); insurance/underwriting background is a plus.
•
Strong understanding of medical terminology, disease processes, and common lab/diagnostic reports.
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Familiarity with life/health insurance underwriting guidelines and risk classification is an advantage.
Key Skills
Nice to have
•
Medical knowledge:
Ability to interpret clinical notes, lab values, imaging reports, and treatment histories.
•
Analytical thinking:
Ability to separate underwriting-relevant details from non-essential clinical noise.
•
Attention to detail:
Catching inconsistencies, missing data, or high-risk conditions that could impact policy decisions.
•
Written communication:
Producing clear, concise, jargon-appropriate summaries for non-clinical underwriters.
•
Time management:
Handling high case volumes while meeting strict TAT (turnaround time) commitments.
•
Confidentiality & compliance awareness:
Strict adherence to data privacy standards (HIPAA or regional equivalent).
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