What you will own• Transportation operations. Run daily operations for FTL, OTR, local, and LTL across multiple accounts, from awarded freight through final delivery. This is the core of the seat.
• Carrier procurement and negotiation. Negotiate rates with asset-based carriers and third-party providers to protect margin without giving up service, and keep capacity covered when lanes tighten.
• Carrier network and compliance. Own onboarding end to end: contracts, insurance verification, FMCSA and safety review, operating authority, W-9, and system setup. Keep an approved network of qualified carriers and brokers current on insurance, authority, safety ratings, and customer requirements.
• Customer implementation. Move new accounts from awarded business to live operations, and own the handoff so nothing drops in the transition.
• Cross-functional execution. Coordinate sales, operations, dispatch, compliance, and customer service so booking and delivery move as one flow. Resolve exceptions, service failures, claims, and escalations before they reach the customer.
• Pricing support. Price FTL and LTL opportunities as they arise, reading lane history, market conditions, fuel, accessorials, and carrier capacity to build quotes that win and hold margin. Support RFQs, spot quotes, and bid requests, and lend pricing input on RFPs. Pricing is a piece of the job rather than the center of it. You still need to build a sound quote when a lane calls for one.
• Systems and performance. Use the TMS, load boards, and carrier management platforms to optimize capacity and service. Own the KPIs that matter here: on-time pickup and delivery, carrier performance, cost per mile, and gross margin, and use them to drive process improvement rather than just report it.
What you bring